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As a transportation company, successfully managing IT complexity

Digital Customer Journey

In recent years, we have been able to greatly expand our expertise for transport companies and transport networks and, together with companies such as BERNMOBIL, Postbus, RBS, SBB, TL, VBZ and ZVV, we have been able to implement key projects in the areas of planning, passenger information and ticketing.


In our first article, we showed the Digital Customer Journey of the passenger and derived the challenges that transport companies have to face: High complexity, data excellence, new mobility services, security and availability, large project portfolios. In this article, we examine the topic of complexity in detail.

As a transportation company, successfully managing IT complexity
PDF 1.60 MB |

Digital Customer Journey - As a transportation company, successfully managing IT complexity.

E-Paper (2020/09)
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AWK World

AWK World

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Smart Society (DEU)