Due to the rapid growth of e-commerce and the market entry of new providers, the retail sector is in a phase of historic upheaval. The biggest challenges currently facing the industry are fundamentally changing customer behaviour, eroding frequencies in the stationary sector, existing and new trade barriers and shopping tourism. While politics is the key to freer trade, it is becoming increasingly necessary for retail companies to offer clear added value, drive digitalisation, adapt business models where necessary and focus uncompromisingly on customers.

Due to the rapid growth of e-commerce and the market entry of new providers, the retail sector is in a phase of historic upheaval. The biggest challenges currently facing the industry are fundamentally changing customer behaviour, eroding frequencies in the stationary sector, existing and new trade barriers and shopping tourism. While politics is the key to freer trade, it is becoming increasingly necessary for retail companies to offer clear added value, drive digitalisation, adapt business models where necessary and focus uncompromisingly on customers.

Due to the rapid growth of e-commerce and the market entry of new providers, the retail sector is in a phase of historic upheaval. The biggest challenges currently facing the industry are fundamentally changing customer behaviour, eroding frequencies in the stationary sector, existing and new trade barriers and shopping tourism. While politics is the key to freer trade, it is becoming increasingly necessary for retail companies to offer clear added value, drive digitalisation, adapt business models where necessary and focus uncompromisingly on customers.

Due to the rapid growth of e-commerce and the market entry of new providers, the retail sector is in a phase of historic upheaval. The biggest challenges currently facing the industry are fundamentally changing customer behaviour, eroding frequencies in the stationary sector, existing and new trade barriers and shopping tourism. While politics is the key to freer trade, it is becoming increasingly necessary for retail companies to offer clear added value, drive digitalisation, adapt business models where necessary and focus uncompromisingly on customers.

Telecom companies, service providers and media companies are facing strong challenges in the context of the introduction of new technologies and changing business models, increasing cost pressure and high demands on information security. At the same time, the quantum leaps in modern technology are also causing massive changes in customer requirements. This requires increased customer centricity and loyalty. AWK supports you in successfully mastering these challenges.

With increasing decentralisation, decarbonisation and digitisation as well as the imminent opening of markets, a disruptive change is taking place in the energy landscape. In recent years, numerous energy utilities have begun to optimize their business processes, diversify their revenue base and seek new service areas. Transformation is in full swing. As an independent Swiss consulting firm and established partner in the energy sector, AWK supports you on this path.

To realize the full potential of smart government, digital transformation must be addressed with a holistic approach and appropriate strategies that comprehensively support change at all levels. This poses major organisational, technical and economic challenges for the Confederation, cantons and municipalities. As an independent consulting firm, AWK has been supporting public administration clients in numerous projects for decades and is actively involved in shaping digital change at all federal levels.

Continuously growing traffic volumes on our roads and increasing passenger volumes in public transport, combined with progressive urbanization, increasing scarcity of resources and increasing cost pressure.  What is needed are new, intelligent mobility services that take into account the zeitgeist of digitalization, sharing economy and automation. This not only increases the demands placed on the information and communication technologies used, but also the requirements placed on the management of the data generated.

The megatrend "digitalisation" is also affecting the social and healthcare sectors. In addition to leaner and more efficient processes and cost optimization, it also promises greater transparency and optimized communication between all stakeholders. Modern and powerful information technology, which guarantees a high degree of data security, is becoming increasingly important for the successful implementation of the associated transformations.

The organisations of the Swiss Security Network are responsible for maintaining internal and external security and must guarantee this on a daily basis and in all situations. Networked and crisis-resistant telecommunications and IT systems play a central role in maintaining and ensuring these services. As an independent Swiss consulting firm, AWK has supported the planning, procurement and introduction of efficient and operational ICT systems, applications and terminals for many years.