Information technology is a central element in industrial and trading companies. The sophisticated use of information systems means that it’s possible to achieve competitive advantages and efficiency increases that will enable Swiss companies to thrive on the international market, too.

However, competitive advantages and efficiency increases will only be created through innovation and operational excellence.

Often – sometimes justifiably – information technology and telecommunications are perceived as an inflexible and complex cost centre. IT must therefore learn to improve the way it aligns its offer to the actual needs of the company’s operational divisions, and provide transparent and economical services. It must also know its clients well, and speak their language.